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Responsible gambling
At Elements Casino Brantford, we prioritize responsible gaming practices that promote a safe and enjoyable experience for all our guests. We understand the risks associated with problem gambling and are committed to providing tools and resources to help you manage your play.
Voluntary Self-Exclusion Program
If you feel that your gambling habits are becoming problematic or if you're concerned about someone else's behavior, we offer a voluntary self-exclusion program. By signing up for this program, you'll be barred from entering our casino for a specified period of time and will also be removed from our marketing lists.
Responsible Gaming Tools
To help you manage your play, we provide the following responsible gaming tools:
- Deposit limits: Set a daily or monthly deposit limit to control how much you can spend at the casino.
- Time-outs: Take a break from playing by activating a time-out period. During this time, you'll be unable to access our services.
- Self-exclusion: If you feel that your gambling habits are becoming problematic, consider self-excluding yourself from our casino.
Additional Support Resources
If you're struggling with problem gambling or know someone who is, there are many resources available to help. Our staff can provide information on local and national support organizations that offer confidential advice and counseling services. These include:
- ConnexOntario: A provincial organization that provides counseling and support for individuals struggling with problem gaming.
- Problem Gambling Helpline (1-800-565-4614): A 24/7 helpline that offers confidential support and guidance.
Responsible Gaming Materials
Throughout our casino, you'll find responsible gaming materials and posters that promote healthy gaming habits. These include:
- Warning signs: Clearly displayed warning signs indicating the risks associated with problem gambling.
- Responsible gaming messages: Prominent messaging throughout the casino emphasizing the importance of responsible play.
At Elements Casino Brantford, we're committed to providing a safe and enjoyable environment for all our guests. By promoting responsible gaming practices and offering support resources, we hope to help you manage your play and enjoy the experience without risking financial or personal well-being.